Shipping Policy
Effective Date: 20-04-2025
Company Name: Nivisht
At Nivisht, we are committed to ensuring your orders are processed and delivered in a safe, timely, and efficient manner. Our shipping policy outlines the terms and procedures followed when dispatching chemicals and laboratory apparatus to our customers.
1. Shipping Coverage
We currently ship to locations across India. For international shipping inquiries, please contact our customer support team prior to placing an order.
2. Order Processing Time
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Orders are typically processed within 1–3 business days from the date of confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Customized or bulk orders may require additional processing time. Customers will be notified accordingly.
3. Shipping Methods & Delivery Time
We work with trusted logistics partners to ensure safe and compliant delivery of all items.
| Shipping Type | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
| Bulk/Industrial Freight | Varies by destination |
Note: Delivery timelines may vary depending on your location, order size, and product type (especially for hazardous chemicals requiring special handling).
4. Shipping of Hazardous Materials
Due to the sensitive nature of chemicals:
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Hazardous materials are shipped in compliance with applicable safety regulations.
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Special packaging and documentation are provided as required.
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Delivery may be subject to verification of buyer credentials (e.g., lab certifications or industrial licenses).
5. Shipping Charges
Shipping charges are calculated at checkout based on product weight, dimensions, and delivery location. For bulk orders or recurring business purchases, custom shipping arrangements can be made.
6. Tracking Your Order
Once your order is shipped, you will receive an email or SMS with the tracking number and link to track your shipment in real-time.
7. Delays and Disruptions
While we strive to ensure timely deliveries, delays may occur due to:
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Weather conditions
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Transport disruptions
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Regulatory inspections
We will communicate any delays promptly and work to resolve them efficiently.
8. Damaged or Missing Items
If you receive a damaged package or notice missing items, please notify us within 48 hours of delivery with photo documentation. We will initiate an investigation and offer replacements or refunds as appropriate.
9. Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: nivisht2024@gmail.com
📞 Phone: 9969308854 / 8779176062
📍 Address: Oswal Science House
H-3, Ratan Deep Colony, Shastri Nagar, Opposite Pannalal Compound, 400078, LBS Rd, Bhandup West, Mumbai, Maharashtra 400078